APEX AI – Support & Help Center

Get help with telemetry, setup, subscriptions, and everything related to your AI Race Engineer.

📩 Contact Support

Email: [email protected]

We typically reply within 24–48 hours on business days.

When you contact us, please include:

• Your device model (e.g. iPhone 15 Pro)
• Your iOS version
• The game you’re using (F1 24 / F1 25 / ACC / iRacing, etc.)
• A short description of the issue
• Screenshots if possible

🛠 Quick Troubleshooting

F1 telemetry not connecting

• Make sure UDP Telemetry = Enabled in F1 settings
• Set UDP IP = your iPhone’s IP address
• Set UDP Port = 20777 (or the port configured in the app)
• UDP Format: 2024
• UDP Send Rate: 60Hz